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Terms of Use

GENERAL

USASnax.com is operated by USA Snax, LLC which is located in Bonita Springs, Florida. Throughout our website and online, the terms “we”, “us” and “our” refer to USA Snax and the terms “you”, “user” and “your” refers to you, the user.  By visiting and accessing the information, tools, services, resources, and products we provide on our website, social media platforms, etc. you, the user, understand, agree to, accept and adhere to all terms and conditions stated in our policy / user agreement along with the terms and conditions stated in our privacy policy and any other policy we display on our website or any place online.

BY USING THIS WEBSITE

Acceptance of terms and responsible use and conduct

By visiting our website and/or social media platforms and /or engaging with us or our content and /or purchasing something from us, you indicate your unconditional agreement and acceptance of any and all of our “ terms of service”, “terms of use” plus any and all terms, conditions and policies listed on our website and / or social media platforms / pages.   If you do not agree to all terms and conditions in all of our “ terms of service”, “terms of use” plus any and all terms, conditions and policies listed on our website and / or social media platforms / pages , then you may not access our website, place any orders or use any feature, tool, or content we provide on our website or our social media platform / pages.  Any new products, information, pages, content, etc. added to our current website / online store and /or social media pages, shall be subject to our “terms of service”, “terms of use” plus any and all terms, conditions and policies listed on our website and / or social media platforms / pages.

SCOPE OF SERVICE

Wherein, you understand that:

a. In order to access our Resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct, and up to date.

b. You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your account/s.

c. Accessing (or attempting to access) any of our Resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical or unconventional means.

d. Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited.

e. Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.

f. You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.

g. We may provide various open communication tools on our website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:

i. Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;

ii. Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;

Iii. Contains any type of unauthorized or unsolicited advertising;

Iiii. Impersonates any person or entity, including any www.USASnax.com employees or representatives.

We have the right at our sole discretion to remove any content that, we feel in our judgment does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us.

h. We do not assume any liability for any content posted by you or any other 3rd party users of our website and /or social media pages. However, any content posted by you using any open communication tools on our website, provided that it doesn’t violate or infringe on any 3rd party copyrights or trademarks, becomes the property of www.USASnax.com, and as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary in order to use our Resources. All information provided as part of our registration process is covered by our privacy policy.

i. You agree to indemnify and hold harmless www.USASnax.com and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as is reasonably requested by us.

PRODUCTS

Products will contain at least the quantity of snacks guaranteed in the product listing. A snack is defined as an individually or box wrapped piece/s of food of any weight or volume. Due to the varying nature of the products, there is no guarantee that a particular product will be included in a given box, regardless of the products displayed in the listed image or anyplace on our website and/or social media pages and/or ads.

USA Snax maintains this Website as a service to the user community that visits the Website subject to these Terms and Conditions. You are responsible for obtaining any equipment and Internet service necessary to access our Website and for paying any fees for the equipment and service you select. We may alter, suspend, or discontinue this Website or the Services in whole or in part, at any time and for any reason, without notice. The Website may also periodically become unavailable due to maintenance or malfunction of computer equipment or for other reasons.

Allergies and Allergens

Some of our products may contain common food allergens; if you are unsure if a product contains an ingredient that may cause an allergic reaction, do not eat it. Although ingredients for all products we sell, are listed on the packaging, the products are manufactured externally and we therefore cannot guarantee that the ingredients are accurate or that cross-contamination did not occur. YOU ARE SOLELY RESPONSIBLE FOR DETERMINING IF THE PRODUCTS ARE SUITABLE FOR USE OR CONSUMPTION. WE ARE NOT ABLE TO PROVIDE ANY ASSURANCES REGARDING ALLERGIES.

RETURNS, REFUNDS and Cancellations

Unfortunately, due to the perishable nature of the product we are unable to accept returns. Refunds may be issued in rare instances at our discretion.  You must update your account on the Website by the 13th of the month after receiving the last box. If you have any change to address, we cannot guarantee delivery of your box if the shipping address in your account is not the correct and current address.

About Cancellation: You may cancel your subscription plan by logging into your account on the USA Snax website at any time. This does not initiate any kind of refund if you fail to cancel before the renewal date.

If you sign up for a 6 or 12-month plan, you are agreeing to the commitment period of that plan.  After the 6 or 12 month commitment, period ends, your subscription continues on a month to month basis until you cancel and, if you cancel your subscription before the end of an existing subscription plan commitment period, you will be charged for the remainder of that subscription period.

By USA Snax stating you can cancel at anytime this directly refers to the renewal and not your commitment term.

Any discounts given on the first month to a new subscription plan are applied on the assumption you stay subscribed for the entire initial commitment period. If you request to cancel before the end of the initial commitment you no longer qualify for any discount on any boxes and must pay the one month rate for any box you received a discount on.

USA Snax does not offer a ‘free trial’ or ‘1 trial’ unless stated. You can only cancel after the first box if you select a month to month subscription. A 6 month or 12-month subscription plan is different and you have agreed to stay for the entire subscription plan period. This policy protects the company from abuse of our discount systems given to new members who want to join up for a new subscription plan. If you agree to a 6 month or 12-month subscription plan you need to stay for the full commitment period. Normal month to month subscriptions can be canceled at any time. USA Snax discounts are one per household.

USA Snax is a subscription service, by signing up you agree it is your responsibility to cancel your own subscription plan by logging into your account profile. The Company does not accept the responsibility to cancel your account on your behalf. It is up to the customer alone to cancel the subscription plan. Cancellations must be completed before the next renewal date. Your subscription will renew on the same date of the month that you signed up after your commitment period ends. EG You sign up for 6 months on the 5th of February your membership will automatically renew on August 5th.

You must cancel your subscription 24 hours before the renewal date. IF YOU DO NOT CANCEL PRIOR TO THE RENEWAL DATE OF A CALENDAR MONTH, YOU WILL BE CHARGED FOR THAT MONTH’S SERVICE AND YOU WILL RECEIVE A USA SNAX BOX. All cancellation requests received after the renewal date of a calendar month will apply to the following calendar month.

Customers may request cancellation of their subscription box shipments up to 11:59 pm EST by the last day of the month before the month they wish to cancel future boxes. They must contact us via email communication. Any subscription renewal cancellation thereafter cannot be processed, because the customer’s box will have been processed at that time. Cancellations must be completed prior to processing and shipment, once processed or shipped we do not provide refunds or reverse charges.

YOUR SUBSCRIPTION IS CONTINUOUS UNTIL YOU CANCEL AND, IF YOU CANCEL YOUR MEMBERSHIP BEFORE THE END OF AN EXISTING SUBSCRIPTION PERIOD, YOU Must send us an email requesting cancellation by the last day of the month before the month you wish to cancel.

We may terminate your membership, without notice or refund, for conduct we believe violates these Terms and Conditions or our policies, is harmful for our business interests, or for an inactive account.

By default, USA Snax offers no refunds because the goods shipped are perishable. However, USA Snax may grant refunds on a case to case basis. If customer is approved for a refund, credit will be automatically applied to the credit card on file or original method of payment within 5-10 business days. Customer must contact contact@usasnax.com for refund requests.

USA Snax only has control over Snax boxes while in our possession.  Once they are shipped, the shipping company is responsible to make sure the box/es arrive to their destination/s in good condition.  We work hard to ensure all boxes are in excellent condition before leaving our premises.

GENERAL BILLING

About Billing & Payments: You will automatically be charged each month for your ongoing subscription plan. If you have committed to a subscription plan period lasting longer than one month (e.g., a six month plan, a twelve month plan), you will automatically be charged each month during that subscription period, even if you have set your subscription plan or membership to cancel prior to the end of that subscription period. Further, unless you cancel your subscription plan or membership prior to the end of your then-current subscription period, at the end of that period, your subscription will automatically be renewed for an additional month to month subscription period until you cancel.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. Prices are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you are responsible for payment of all such taxes, levies or duties.

SUBSCRIPTIONS

About Subscribing: By subscribing / signing up for a subscription plan you agree to pay your subscription fee for the goods that are delivered for the term agreed by both parties.

Any introductory discount applied on the 6 month or 12-month subscription means your first month is an introduction month. It also means you have a minimum of another 6 or 12 payments due on your commitment term before you can cancel.

About Subscription Renewal: By signing up to a USA Snax subscription plan you understand and agree you will be charged at the standard rate and that any promotional codes used as a new customer at signup do not transfer or apply to your renewal fee. The Company does not accept any responsibility or offer refunds for auto-renewals. Proceeding if you have failed to cancel your subscription plan before your next renewal date. You understand and agree that you will be automatically billed after your current subscription plan of 1, 6 or 12 months expires unless the subscription is ‘set to cancel’ before your final payment date in your initial commitment.

YOUR SUBSCRIPTION PLAN IS CONTINUOUS UNTIL YOU CANCEL AND, IF YOU CANCEL YOUR MEMBERSHIP BEFORE THE END OF AN EXISTING SUBSCRIPTION PLAN PERIOD, YOU WILL BE CHARGED FOR THE REMAINDER OF THAT SUBSCRIPTION PLAN PERIOD.

IF YOU DO NOT CANCEL YOUR MEMBERSHIP PRIOR TO YOUR SUBSCRIPTION PLAN RENEWAL. YOUR SUBSCRIPTION PLAN WILL AUTOMATICALLY RENEW FOR A MONTH TO MONTH SUBSCRIPTION PLAN UNTIL YOU CANCEL.

Renewal for 6 and 12 Month Subscriptions / Plan Paid Up Front

YOUR SUBSCRIPTION PLAN IS CONTINUOUS UNTIL YOU CANCEL AND, IF YOU DO NOT CANCEL YOUR MEMBERSHIP BEFORE THE END OF AN EXISTING SUBSCRIPTION PLAN PERIOD, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR THE SAME AMOUNT OF TIME (6 OR 12 MONTHS) OF THAT SUBSCRIPTION PLAN. AFTER YOUR INITIAL 6 OR 12 MONTH PLAN PERIOD FINISHES AND AUTOMATICALLY RENEWS FOR THE SAME AMOUNT TIME YOU HAD SIGNED UP FOR INITIALLY, YOUR CREDIT CARD / PAYMENT METHOD USED UPON SIGNING UP, WILL BE BILLED FOR YOUR RENEWED SUBSCRIPTION AND WILL CONTINUE TO AUTOMATICALLY RENEW UNTIL YOU CANCEL. 

Choosing to Pay for Subscription Up Front

When signing up for a 6 or 12 month subscription / plan, you will receive an email or text offering an additional 10% off your plan (if you agree to pay for your entire subscription term up front).  The email or text will contain a link that directs to a landing page where you will enter your email address and click a button that says “Yes, Sign Me Up!” to activate the 10% off offer. After signing up for this 10% off offer, your credit card / payment method will be charged with 48 hours for the full amount of the 6 or 12 month plan you had selected (minus your 10% discount).

Credit Card Processing

We use a third-party payment service in lieu of directly processing your credit card information. By submitting your credit card information, you grant USA Snax the right to store and process your information with the third-party payment service, which it may change from time to time; you agree that USA Snax will not be responsible for any failures of the third party to adequately protect such information. All financial matters regarding your information are subject to the conditions of the third party payment service provider’s terms of service. You acknowledge that we may change the third party payment service and move your information to other service providers that encrypt your information using secure socket layer technology (SSL) or other comparable security technology.

Price Change and Accuracy / Content Accuracy

Website Information

Users have a personal, non-transferable, non-exclusive right to access and use our website for the purpose of learning more about USA Snax and for utilizing our website to manage their subscription and / or to make a purchase only. We reserve the right to make any changes to our website and information at any time without notice. We are not responsible for any information on or website, social media or on our state experience cards that is not accurate. The website information is for general informational purposes only and should not be used to help with any decision making.

Changes to pricing, services and plans

Pricing and offerings are subject to change without notice. If there are any price changes, active subscribers will be given notice within 10 days of their next payment date in advance of any changes being implemented. We reserve the right to discontinue the service or modify our methods without notice. If any of our subscription offerings are discontinued, all active subscribers will be notified and their recurring payments will end. Any subscriber /s who pre-purchased a 1,  6 or 12-month subscription plan would receive a refund for any months remaining on their subscription.

Website Content

Content on the USA Snax website and social media platforms is for informational purposes and no content or part/s of our website or social media content that we create can be modified, reproduced, copied, photocopied or used for any purposes. You may view, print and copy content on our website for non-commercial internal informational purposes only.

Registered subscribers agree to receive emails, offers and promotions from USA Snax. A monthly newsletter from USA Snax is sent out. There is a link in the newsletter to unsubscribe from the newsletter at any time.

Subscribers and Sales

To become a subscriber and receive a subscription with USA Snax, you must register by creating an account and choosing the plan that you wish to purchase. It is your responsibility to keep all registration information provided to USA Snax current including your credit card information, shipping and billing addresses and a valid email. All of which you can update in your USA Snax account accessed through our website. All information you provide to USA Snax is subject to our privacy policy.

Shipping and Risk of loss

Shipping

Subscription boxes are usually shipped on the 15th of each month via USPS (United States Postal Service). Subscription boxes usually arrive between 1 – 6 days after shipping due to USPS schedules. If there is a change to their shipping schedule, you may receive a notification to your subscription email with the new shipping / arrival date. Your first box will ship out asap unless you purchased a red box or month to month subscription then it will ship out on the regularly scheduled date (order before the 13th to receive the current month’s box or order after the 13th to receive the following month’s box).

Loss and Damage

We pack each snack box carefully but once it leaves our facility it is up to USPS to make sure your package arrives safely. We have no control over boxes once they are shipped. USA Snax is not responsible for any snacks / snack boxes that are stolen, lost, damaged, destroyed or melted due to the shipping process.

It is your responsibility to make sure your subscription or gift subscription address is kept current in our system (through your USA Snax account accessible through our website). Any changes to your address must be made before your next billing date.

Monthly Snack Boxes

As a USA Snax subscriber, you will receive a box with snacks each month (size and number of snacks depending on your subscription) with snacks from a different state within the USA. We work hard to ensure that all snacks are made in the USA from local companies within each state. USA Snax cannot guarantee a specific snack or state will be available at any given month. By subscribing to USA Snax, you agree to pay each month for the subscription plan you chose or term of subscription if you a 6 month or 12 month subscription.

Liability

By using our service/s, website, information, snacks and purchasing snacks and / or subscribing to any of our services you completely agree and understand that any claim against us will never be more and is limited to the amount you paid, if any, to USA Snax in the prior calendar month or term for monthly subscriptions or 6 month and 12 month subscriptions. You understand and agree we do not guarantee, claim or represent that your use of our services will be without error, mistakes, on time, secure, be reliable, uninterrupted or correct. You understand and agree that you are using our service at your own risk. Any product or service or products you purchase from USA Snax or use from our website, social media platforms, ads or any other information you may find online or offline that we created or generated is “as is” and “when available” for your use (unless we specify differently).

Although we work hard to select snacks from different states that are all made in the USA, we do not guarantee that all ingredients used by the 3rd party manufacturers and companies creating any snacks are sourced in the USA.

You agree and understand we are not responsible for your use of our products and /or services and in no case will you ever hold USA Snax or any of our employees, directors, suppliers, managers, owners, service providers or anyone else we work with or utilize to be able to offer our products and services to you. You understand and agree to not hold any claims or damages at all against USA Snax and all others listed above for any damages or claims you may experience from using our products and services including any damages, losses, data loss, inability to utilize our website or platforms, misuse of our website/services and /or for any other reason.

Warranties

You understand and agree that you are totally responsible for determining if any snack/s are appropriate for your consumption. You and / or the receiver of any gift subscription/s you order are totally responsible for determining if any snack/s are appropriate for their consumption.

WE DO NOT PROVIDE ANY INFORMATION, GUARANTEES OR ASSURANCES REGARDING ALLERGIES.

You understand and agree that you and/ or any receiver of a gift subscription from USA Snax will never hold us or any of our owners, managers, employees, directors, suppliers, etc. liable for any damages actual or implied you may incur from utilizing any of our snacks, products, services or content online and offline.

You understand and agree that by using our products and / or services you hold USA Snacks free of any claims, damages and /or warranties.

Third Party Links

There may be links on our website, services / social media platforms or any other information and/ or content USA Snacks generates to put online. Some of the content / information may involve the display of third-party links. Third-party links may lead or direct you to third party websites, social media platforms or other content. USA Snax has no control over any content or materials displayed via third-party links. We do not check or review any third-party link content or websites. You understand and agree to not hold USA Snax liable for anything related to any third-party links, websites, social media platforms or anything else related to any third-party links, content or materials.

Jurisdictional

USASnax.com is controlled by USA Snax. At this time, our website although it is displayed online and may be accessed by individuals all over the world, products, subscriptions and services offered on USASnax.com are intended to be purchased only by individuals residing within the USA. We make no claim or representation that any information / content / products / services are appropriate for any other country outside of the USA. Any person or entity outside of the USA that utilizes or views our website or any online or offline content we create do so at their own risk and agree and understand we are not responsible for their viewing regarding our content / products and are responsible to comply with their local jurisdiction and laws.

All terms and conditions on USASnax.com shall be governed and interpreted pursuant to the laws of the State of Florida, United States of America. Any and all disputes that may arise that relate to any of the terms and conditions displayed on USASnax.com shall be resolved in Lee County, Florida and in the English language. You understand and agree that we are not responsible for any costs and expenses you may incur for any disputes you initiate or are involved in against USASnax.com or USA Snax.

Terms of Service